Zio Security, LLC ("we," "us," or "our") operates the GovContractAlerts.com website and email alert service. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We collect the following information when you use our service:
- Account Information: Email address, name, and company name provided during registration.
- Alert Preferences: NAICS codes, keywords, set-aside preferences, and contract value ranges you configure.
- Payment Information: Processed securely by Stripe. We do not store credit card numbers on our servers.
- Usage Data: Pages visited, features used, and email engagement metrics collected via Google Analytics and email service providers.
How We Use Your Information
- To deliver personalized contract opportunity alerts based on your preferences.
- To process payments and manage your subscription.
- To communicate service updates, maintenance notices, and support responses.
- To improve our service and develop new features.
Data Sharing
We do not sell your personal information. We share data only with:
- Stripe: For payment processing.
- SendGrid: For email delivery.
- Google Analytics: For website usage analytics (anonymized).
- Formspree: For form submissions.
Data Security
We use industry-standard security measures to protect your information, including encrypted connections (TLS), secure authentication, and restricted access to subscriber data.
Data Retention
We retain your account information for the duration of your subscription plus 90 days. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your account and associated data.
- Unsubscribe from email communications at any time.
Cookies
We use cookies for website analytics (Google Analytics) and to maintain session state. You may disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For privacy-related inquiries, contact us at:
Zio Security, LLC
Panama City, FL
Email: support@ziosecurity.com